Terms & Conditions

     Welcome to Goodmatestore.com, the service website of Goodmatestore (“Goodmatestore,” “we,” or “us”). This page explains the terms and conditions that govern the use of our website and/or application and your purchase of our products as well as your use of our online services (collectively the “Service”).  In addition to our terms and conditions in this page, we highly encourage you to read and familiarize yourselves with our Privacy and Cookie Notice carefully for your best experience in using our Service. By using our website and/or application or using our Service, you agree to be bound by these terms and conditions as well as our Privacy and Cookie Policy.

These terms and conditions shall apply to all visitors, users and others who access the Service (“Users”).

We reserve the right to amend or modify these terms and conditions at any time without prior notice. Your use of our website and/or application following any such changes constitutes your agreement to follow and be bound by the terms and conditions as amended. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.



– You are legally capable of entering into a binding contract with us under applicable laws;
– You are an authorized user of the credit or debit card, or payment account used to pay for your order; and;
are resident in a country that we deliver to. 

For those in Thailand, if you are under 20 years old, you must first obtain consent from your legal representative, such as your parent, before using our Service and your legal representative will be responsible for your use of and access to the Service; this includes financial responsibility for any items you purchase through our Service. 

In any case, any use or access to the Service by anyone under 10 years old is strictly prohibited and in violation of these terms and conditions. If you are under 10 years old, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal information from anyone under the age of 10, which are not provided by their legal representative, we will delete that information as quickly as possible. If you believe that we might have any information from or about anyone under the age of 10, please contact us at admin@goodmatestore.com


You must create an account at Goodmatestore to gain access to the Service and functionality that we may establish and maintain from time to time and at our sole discretion. You may never use another User’s account without permission. Please keep in mind that you are solely responsible for the activity that occurs on your account, and you must keep your account password secure. In case of any breach of security or unauthorized use of your account, you must immediately notify Goodmatestore to prevent any further loss. Goodmatestore will not be liable for any losses caused by any unauthorized use of your account.

The Service is also available through Facebook’s “Facebook Connect” service, Google account or Apple ID (collectively the “Linking Account”). You must have an active Facebook, Google or Apple account in order to access the Service through the Linking Account, and you hereby represent and warrant that you have read and agreed to be bound by all applicable Facebook policies and will act in accordance with those policies, in addition to your obligations under these terms and conditions. If you access the Service through Linking Account, Goodmatestore may require that your Goodmatestore user ID be the same as your username for Facebook, Google or Apple. If you sign into Goodmatestore through Linking Account, we deem that you (i) will provide your Facebook, Google or Apple account credentials to Goodmatestore, (ii) have consented to have the information in that account transmitted into your Goodmatestore account, and (iii) agree that you shall only use Facebook, Google or Apple accounts owned by you, and not by any other person or entity. 

By providing Goodmatestore your email address, you consent to our use of that email address to provide relevant Service, including sending you Service-related notices, such as any notices required by law, in lieu of communication by postal mail.

You may subscribe for our notifications of new arrivals, promotions, and special offers via email. If you do not want to receive such email messages, you may opt out or change your preferences on Notification tab on your account. Opting out may prevent you from receiving email messages regarding updates, improvements, or special offers.


You agree not to engage in any of the following prohibited activities in connection with the Service: 

– use our website and/or application to harm, abuse, harass, stalk, threaten or otherwise offend others;
– copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”;
– transmitting spam, chain letters, or other unsolicited email;
– attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service;
– taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
– uploading invalid data, viruses, worms, or other software agents through the Service;
– collecting or harvesting any personally identifiable information, including account names, from the Service;
– using the Service for any commercial purposes;
– impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
– interfering with the proper working of the Service;
– accessing any content on the Service through any technology or means other than those provided or authorized by the Service;
– bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein; and
– any other activities that are in breach, violation and/or infringement of any applicable laws and regulations or any third party’s rights.

User shall only access the audiovisual content available on the Service for streaming, which is a contemporaneous digital transmission of an audiovisual work via the Internet from Goodmatestore’s Service to a User’s device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the User. Any access for any other purposes or in any other manners are strictly prohibited.

We may, without prior notice, change, modify or update the Service, stop providing the Service or certain features of the Service (to you or generally), or create usage limits for the Service. In any circumstance, we may permanently or temporarily terminate or suspend your access to the Service without notice or liability to Goodmatestore, including if, in our sole discretion, you violate any provisions of these terms and conditions. Upon termination of these terms and condition or your access to the Service, you will continue to be bound by any provisions under these terms and conditions which, by their nature, should survive termination, including without limitation to “Transfer of Ownership and Risk of Loss”, “Disclaimer”, “Indemnity”, and “Limitation of Liability”.

Our Service, Goodmatestore Content (as defined below) and/or any material obtained from our website and application are provided on as-is basis. Your use of the content and material is at your own risk. Your action, including downloads, may contain significant or insignificant program errors, bugs, and viruses, which may cause an operational interruption to your computer system. You must screen the download for viruses before access. You are solely responsible for your interactions with other Goodmatestore Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Goodmatestore shall have no liability for your interactions with other Users, or for any User’s action or inaction.


No contract in respect of any products shall exist between you and us until your order has been accepted by us (whether or not funds have been deducted from your account). Your order constitutes your offer to us to purchase one or more items from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the item has been dispatched. The contract for the purchase of a product between you and us will only be formed when we send you such confirmation.The contract will relate only to the products for which we have confirmed the dispatch. We will not be obliged to supply any other products which may have been part of your order until the dispatch of those products has been confirmed.


Goodmatestore aims to provide accurate overview and display of genuine product. However, please be noted that online shopping may provide you a different user experience – variation of colors and measurements may occur from time to time, depending on various factors, including but not limited to, specification of the device you are using and brightness and environment when browsing the product.

In describing our products, we attempt to be as accurate as possible, but we do not warrant that product descriptions or other content of our Service are accurate, complete, up-to-date, or error-free. If a product offered by us is not as described, your sole remedy under these terms and conditions is to return it in original condition, subjected to provisions set out in the heading “Product Return” below.

For further details on measurements, please visit our sizing FAQs.


You may purchase products by placing orders on our website and/or application. Goodmatestore will promptly prepare your order upon receipt of the order. The order status can be found on My Orders tab on your account

Goodmatestore reserves the right to reject or cancel any order or offer to purchase of any product without cause at any time. 

By placing an order, you are offering to purchase a product on and subject to these terms and conditions. All orders are subjected to availability and our confirmation set out under the heading “Our Contract” above. 

Promotional and Discount Code

Goodmatestore offers various promotions, discount code and other means of special offer to you, which may be subject to number, period and condition of purchase. If you would like to use promotional or discount code, you must enter the relevant code during the online checkout process. Only one code can be used per order and additional terms and conditions may apply in respect of each code. We also recommend you check availability of such code and ensure that the applicable code is applied to your order before placing order. We reserve the right to decline to accept any promotional or discount code that is invalid for your order or that has expired. Please see our discount FAQ for further updated options and details

Price and Payment

All of our product prices are inclusive of VAT (at the relevant rate chargeable for the time being) but exclusive of delivery fees shown separately during the checkout process, unless otherwise stated therein. 

We use our every effort to ensure that our product prices are updated and accurate at the time you place your order. Product price may differ from time to time due to various factors, including but not limited to demand of the products and exchange rate fluctuation, among the others. We may change the prices on our site at any time without notice, but changes will not affect orders which We have already accepted. However, if the rate of VAT changes after the date of your order, we will adjust the rate of VAT you pay unless you have already paid for the Products in full before the change in VAT takes effect. 

Although we make every effort to ensure that the prices featured on our website and/or are correct, error may occur. In the event a product is listed at an incorrect price due to typographical error or systems error, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, refund to you any sums you have paid and require the return of any products provided to you.

If you choose to make your payment online via credit or debit cards, your payment is due upon placement of order. For cash on delivery and pay-at-store, payment is due upon your receipt of the products. For online payment and cash on delivery, Goodmatestore will issue you an order invoice which shall be made available to you electronically on your account’s My Order tab. 

If you would like to obtain further details on price and payment, please visit our order FAQs and payment FAQs or contact our customer service under contact section below.


At your option, you may choose to ship your order to any location nationwide to the extent it is made available as shipping location on our website and/or application or drop off at Goodmatestore or partner’s store (available in Thailand, Singapore, Indonesia, and Malaysia). Please visit our shipping FAQ for further details.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Product Returns

Products supplied by us are warranted to be of satisfactory quality and reasonably fit for purpose free from defects in workmanship or materials. If you are not satisfy with products purchased, subject to the terms and conditions set out in our return policy, you may return the product within the specified return period.

Our product return does not apply to any defect in the products arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with our instructions, or any alteration or repair carried out without our approval.


We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations due to an event beyond our control. An event beyond our control means any act, event, omission or accident beyond Goodmatestore’s reasonable control, such as acts of God, unexpected acts of any governmental authority, war, riots, natural disasters, or epidemic.

If an event beyond our control takes place that affects the performance of our obligations under a contract, we will contact you as soon as reasonably possible to notify you and our obligations under the contract will be suspended and the time for performance of our obligations will be extended for the duration of the event beyond our control. Where the event beyond our control affects our delivery of products to you, we will arrange a new delivery date with you such event is over. You may cancel a contract affected by an event beyond our control if there is a risk of substantial delay.

The products shall be under your responsibility from the time it has been delivered to you (or a third party nominated by you). You will take ownership of the products when full payment of the product, including delivery charges, is received by Goodmatestore, or upon the product having been delivered to you, whichever is the later.

Goodmatestore shall only be liable for foreseeable loss or suffer, arising under or in connection with our breach of these terms and conditions and only limited to the purchase price of the product you purchased. We shall not be liable to you for any indirect loss, consequential losses, loss of profit, loss of business, loss of goodwill, loss of reputation, loss of business opportunity, loss of anticipated savings, or loss of data.

Goodmatestore do not warrant the accuracy and security of the information transmitted or obtained through our website and/or application, unless otherwise expressly stated therein. Unless otherwise set out hereunder, all product descriptions, information and materials shown on our website and/or application are provided “as is” without express or implied warranties.


Except for your User Content, as defined below, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, designs, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content (the ” Goodmatestore Content”), and all Intellectual Property Rights related thereto, are the exclusive property of Goodmatestore,one of our affiliates or third parties who have licensed their materials to us. 

The content of our website and/or application is intended solely for personal and noncommercial use by the users. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal and noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter, delete or change the content in any way. Goodmatestore reserves complete title and full Intellectual Property Rights in any content you download, reproduce, print, redistribute or store from our website and/or application.

Except as explicitly provided herein, nothing in these terms and conditions shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any materials or content accessible on the Service. Use of the Goodmatestore Content or materials in respect of the Service for any purpose not expressly permitted by these terms and conditions is strictly prohibited. 

For the purposes of this terms and conditions, “Intellectual Property Rights” means any and all rights in relation to intellectual property including but not limited to copyrights, patents, petty patents, designs, mask work rights, moral rights, database rights, rights of publicity, trademarks, trade dress and service marks, goodwill, trade secrets and other intellectual property rights as may now exist or hereafter come into existence, whether registered or unregistered.


We care about the privacy of our Users. Click here to view our Privacy and Cookie Notice, which is incorporated herein by this reference. By using the Service, you are consenting to have your personal data collected, used, transferred to and processed in accordance with our then-current Privacy and Cookie Notice.


Goodmatestore cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.


The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Goodmatestore. Goodmatestore does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Service, such as through Linking Account, you do so at your own risk, and you understand that these terms and conditions and Goodmatestore ‘s Privacy and Cookie Notice do not apply to your use of such sites. You expressly relieve Goodmatestore from any and all liability arising from your use of any third-party website, service, or content. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Goodmatestore shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.


Goodmatestore takes no responsibility and assumes no liability for any images, text, graphics, illustrations, logos, designs, trademarks, service marks, copyrights, photographs, audio, videos, music that you or any other User or third-party posts or sends over the Service (the “User Content”), including but not limited to infringement of third-party’s Intellectual Property Rights. You shall be solely responsible for your User Content and the consequences of posting or publishing it, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that Goodmatestore shall not be liable for any damages you incur or allege to incur as a result of User Content. 

By accessing our website and/or application, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by our website and/or application or by any User Content or any third-party website. To the extent permitted by law, all warranties and claims (whether express or implied) arising out of or in connection with our website and/or application are hereby excluded.


You agree to defend, indemnify and hold harmless Goodmatestore and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any provisions under these terms and conditions; (iii) your violation of any third-party right, including without limitation to any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) any claim or damages that arise as a result of any of your User Content or any information that is submitted via your account; or (vi) any other party’s access and use of the Service with your username, password or other appropriate security code.


These terms and conditions shall be governed by and construed in accordance with the laws of Thailand, without regard to its choice of law rules. Any dispute or claim arising out of or relating to these terms and conditions including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by the court of competent jurisdiction in Thailand.

You may not assign, whether in whole or part, your rights and obligations under these terms and conditions to any person without prior written consent of Goodmatestore. Any attempted assignment or transfer in breach of this provision is void as between you and Goodmatestore. Goodmatestore may assign all or part of its rights or obligations under this terms and conditions without your consent.

If any provision of these terms and conditions is held to be illegal, invalid, or unenforceable, in whole or in part in any jurisdiction, these terms and conditions shall, in such jurisdiction, continue to be valid as to its other provisions and the remainder of the affected provision; and the legality, validity or enforceability of such provision in any other jurisdiction shall be unaffected.

No failure or delay by any Goodmatestore to exercise any right or remedy under these terms and conditions shall impair such right or remedy nor operate as a waiver of it.


If you have any questions regarding this terms and conditions, you can contact us at admin@goodmatestore.com or goodmate.supplies@gmail.com


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